![]() Customers who do not activate AutoPay on their prepaid account and who do not fund those accounts another way have their wireless service canceled once their plan expires. ![]() The late payment fee increase does not affect T-Mobile’s prepaid customers because those accounts must be funded in order for service to continue once it starts. A budget plan called Essentials includes unlimited, non-priority wireless data at a cost of $60 a month plus taxes if AutoPay is active and $65 a month plus taxes without AutoPay. The next day, after signup, I log onto T-Mobile and the pricing show 110 (120-10 autopay discount). All the online pricing quotes show final price of 120 and then 105 with 15 autopay applied (3 lines 5 each). The company’s ultra premium plan, called Magenta Max, costs $85 a month with AutoPay for one line of service or $90 a month if a customer chooses not to activate AutoPay. 1 reply I signed up for the Magenta 55+ with 3 lines. That plan increases by $5 if AutoPay is not active on an account. T-Mobile’s flagship Magenta plan costs $70 a month with AutoPay for one line of service. The monthly prices are higher when a customer does not turn on the AutoPay feature. Then it should show up the following bill, if your plan is eligible for the discount. (I can't see my wife's card, but I'm not sure if the inverse is true since she's the primary on the account. Answer You should see the discount on the bill on the billing cycle after you signed up for autopay, unless you signed up for autopay close to your billing cycle. AFAIK, you can register a card with one line and the others can't see/use it. The majority of T-Mobile’s postpaid unlimited talk, text and data plans contain promotional pricing that is only applicable when a customer activates AutoPay. ago Yes, you can make a separate login for each line, and allow each to make payments. In a memo to employees, T-Mobile said customers should be encouraged to activate the AutoPay feature on their account to ensure they will not be charged late payment fees in the future. Customers who will receive the notes are subscribers who have had a late payment charge incurred within the past six months. ![]() It’s been 4 months now, and still no resolution. Bill before autopay 282, bill after autopay still 282. T-Mobile says it will let certain customers know about the late payment fee change by e-mail and text message. I’ve had auto pay enabled since September of 2021, it shows the discount for 4 lines in the app, and it shows it on the pdf of my bill, and yet they aren’t taking it off if what they bill me. Starting in October, T-Mobile will charge customers with tardy bills at least $7 per instance, though it reserves the right to charge up to 5 percent of a customer’s typical monthly service fee, meaning some customers could wind up paying much more if they don’t pay their bill on time.Ĭurrently, T-Mobile’s late payment penalty is at least $5, though it charges customers in some states more depending on their service plan. Tell us where you live (when necessary), and what model device you are using.Wireless phone provider T-Mobile has criticized rivals AT&T and Verizon for raising fees on customers over the last few years, but the Magenta phone company is about to go through with a fee increase of its own. ![]() Please see the new reddit layout for details on these rules (listed in the sidebar). If you sign up for more two or more lines, T-Mobile will include a Stanard Netflix subscription too. It includes unlimited data, minutes, and messages as well as 40 GB of 4G LTE hotspot and full high-definition video streaming. General speedtests go in the Monday Megathreads The Magenta MAX plan is T-Mobiles top-of-the-line plan. Not eligible for AutoPay discount or Kickback. for 1 Line 2 Lines 3 Lines 4 lines 5 lines + taxes & fees During congestion. Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. Compare T-Mobiles prepaid phone plans, including unlimited talk. This sub is not moderated by T-Mobile, but many employees post here regularly. The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security?
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